Index Slides
1 Communication
2. Trading
3. Finance & Investment
4. Supplier
5. On-Side Correspondent
6. HANSE Energy Fund
Your Free WebClient ID is required for all your communications with us (including WhatsApp).
You'll find your WebClient ID if you click "My Account" after login. Your free registration in our Website does not constitute a membership or like commitment. Mind you to also complete your account accordingly.
All messages and attachments will be automatically deleted if we do not receive your feedback within 24 hours. Please refrain from using buzz-words such as RWA, POP, ASWP, 'bank-to-bank', 'gross or net', "we, as mandate", and refrain from submission of any private procedural requirements
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Personal data are handled and protected in accordance with applicable data protection laws and relevant HANSE policies and rules. Personal data may be disclosed to other HANSE companies and to third party organisations providing services to the relevant HANSE company or as required by law.
In general, phone calls must be prearranged by email with name and subject.
Telephone lines are open to all assessment account holders. Calls from callers without clear identification may not be answered or may be delayed.
We do not accept WhatsApp- or Skype phone calls
Formal business meetings will only be held with legitimate account/license holders and will be preceded by a signed agenda.
Note: For important deal closings and signings, we are happy to provide all-inclusive private jet flight service (or by first class scheduled airline) travel from your location to Singapore or Maysia (HANSE OIL Refining) at our expense.
Note on our own behalf
Our team always endeavors to provide you with the best service and to answer your inquiry promptly. Please bear in mind that even the serious answering of simple price inquiries, or the answering of your business inquiries (business application) is only possible through teamwork and a certain amount of effort.
We therefore ask for your cooperation through prompt communication, as you rightly expect from us. It often happens that emails are only answered with a considerable delay or not at all. We consider this inappropriate, even if there is no interest in our offer. As an unpleasant side effect, it must be said that your personal HCI performance- or credit rating is affected.